1. Introduction
This Privacy Policy describes how ATM Jili collects, uses, stores, and protects the personal information of users who access and play on the ATM Jili platform at atmjili.best. It applies to all services offered by ATM Jili, including online casino games, sports betting, e-Sabong, and any other features available through the platform.
By creating an ATM Jili account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with how we handle personal data, please refrain from using the platform and contact us if you have existing data you wish to have managed or deleted.
This policy is written in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the implementing rules issued by the National Privacy Commission (NPC). We believe every Filipino player has the right to know exactly what happens with their information — not just in legal language, but in a way that actually makes sense.
Plain English version: We collect your info to run your account and keep things legal. We protect it seriously. We don't sell it. And you can ask us to update or delete it at any time.
2. Who We Are
ATM Jili is an online gaming platform operating under a valid licence for the Philippine market. As the operator of the ATM Jili platform, we act as the Personal Information Controller (PIC) for all personal data collected from registered players and platform visitors.
This means ATM Jili determines the purposes and means by which personal data is collected and processed. We are responsible for ensuring that all data handling activities comply with applicable Philippine data protection laws.
For any data privacy-related queries, you may reach us at: support@atmjili.best
3. What Personal Data We Collect
ATM Jili collects the following categories of personal information from players and platform visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID details | Yes – for account verification |
| Contact Data | Mobile number, email address | Yes – for account communications |
| Financial Data | GCash number, bank account details, transaction history | Yes – for deposits and withdrawals |
| Technical Data | IP address, device type, browser type, operating system | Automatic – from platform use |
| Usage Data | Games played, betting history, session duration, login times | Automatic – from platform use |
| Communications Data | Support chat logs, emails, feedback submissions | When you contact us |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless it is directly relevant to responsible gaming interventions and you have explicitly provided it.
4. How We Collect Your Data
ATM Jili collects personal information through the following means:
- Registration forms – when you create your ATM Jili account.
- Identity verification (KYC) – when you submit identification documents for withdrawal eligibility or enhanced account limits.
- Payment processing – when you make deposits or request withdrawals through GCash, Maya, or other linked payment methods.
- Platform activity tracking – automatically, as you use the ATM Jili website or mobile platform.
- Customer support interactions – when you contact our team via live chat or email.
- Cookies and similar technologies – through your browser when you visit the platform (see Section 9).
5. Why We Use Your Personal Data
ATM Jili processes your personal data for the following purposes, each of which has a lawful basis under Philippine data protection law:
Account Management
To create, manage, and maintain your ATM Jili player account. This includes verifying your identity, processing your registration, and ensuring your account details remain accurate. Without this, we cannot provide you with access to the platform.
Transaction Processing
To process your deposits and withdrawals through your chosen Philippine payment method — GCash, Maya, bank transfer, or card. Financial data is handled by our payment processors under strict confidentiality agreements.
Legal and Regulatory Compliance
ATM Jili is required by Philippine law to conduct Know Your Customer (KYC) checks, maintain records for Anti-Money Laundering Act (AMLA) compliance, and report certain transactions to relevant authorities. We cannot waive these obligations.
Platform Security and Fraud Prevention
To detect and prevent fraudulent activity, account takeovers, and misuse of the platform. Technical and usage data help us identify unusual patterns that may indicate a security threat or a Terms violation.
Customer Support
To respond to your queries, resolve disputes, and provide account assistance. Support interactions may be logged and retained for quality assurance purposes.
Responsible Gaming
To monitor gaming patterns for signs of problematic behaviour and to enforce any responsible gaming restrictions you have set on your account, such as deposit limits or self-exclusion periods.
Service Improvement and Personalisation
To improve the ATM Jili platform, personalise your experience, and deliver relevant promotions. This is based on your gaming preferences and usage patterns, and is always done in line with your communication preferences.
6. Sharing Your Data with Third Parties
ATM Jili does not sell, rent, or trade your personal data to third parties for their own use. We share your data only in the following limited and necessary circumstances:
- Payment processors: GCash, Maya, bank partners, and card networks receive the minimum financial data needed to process your transactions. All are bound by their own data protection obligations.
- Identity verification providers: Third-party KYC service providers may process your identification documents to assist with account verification. These providers are contracted under strict confidentiality terms.
- Game providers: Some game software is provided by third-party studios. Minimal technical data may be shared with them to facilitate your gameplay session. They do not receive your personally identifiable information.
- Regulatory and law enforcement authorities: ATM Jili is legally required to report certain transactions and share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), or law enforcement agencies upon lawful request.
- Business transfers: In the event of a merger, acquisition, or sale of ATM Jili's operations, player data may be transferred as part of that transaction. You will be notified prior to any such transfer.
Summary: We share your data when we have to — for payments, legal compliance, and keeping your account running. Never for someone else's advertising budget.
7. How Long We Keep Your Data
ATM Jili retains personal data only for as long as it is needed for the purposes it was collected, or as required by Philippine law. The following general retention periods apply:
- Active account data: Retained for the lifetime of your ATM Jili account plus a minimum of five years after account closure, in compliance with AMLA requirements.
- Transaction records: Retained for a minimum of five years in accordance with financial record-keeping obligations under Philippine law.
- KYC documents: Retained for at least five years from the date of verification or account closure, whichever is later.
- Customer support logs: Retained for up to two years from the date of the interaction.
- Technical and usage data: Typically retained for 12 months unless longer retention is required for security investigation purposes.
When data is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
8. How We Protect Your Data
ATM Jili takes data security seriously. The following technical and organisational measures are in place to protect your personal information:
- All data in transit is encrypted using TLS (Transport Layer Security) protocols.
- Sensitive data at rest, including financial records and identity documents, is stored using AES-256 encryption.
- Access to personal data is restricted to authorised ATM Jili personnel who have a specific need to access it as part of their role.
- Our platform undergoes regular independent security audits and vulnerability testing.
- In the event of a data breach that puts your rights at risk, ATM Jili will notify you and the National Privacy Commission within 72 hours of discovery, as required by Philippine law.
While we take every reasonable precaution, no system is completely immune to risk. You can also protect your account by using a strong, unique password and not sharing your login credentials with anyone.
9. Cookies and Tracking Technologies
ATM Jili uses cookies — small text files stored on your device — to make the platform work properly and improve your experience. Here is a breakdown of the types of cookies we use:
- Essential cookies: Required for the platform to function. These maintain your login session, remember your preferences, and ensure security features work correctly. You cannot opt out of these without affecting platform functionality.
- Analytics cookies: Used to understand how players use the platform — which pages are visited most, how long sessions last, and where errors occur. This data is aggregated and anonymised.
- Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on future visits.
You can control cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the ATM Jili platform, though some personalisation features may be less effective.
10. Your Rights as a Data Subject
Under the Data Privacy Act of 2012, every Filipino whose personal data is processed by ATM Jili has the following rights. You can exercise any of these by contacting our support team at support@atmjili.best.
Right to Be Informed
You have the right to know what personal data ATM Jili holds about you, why we have it, and how it is being used. This Privacy Policy is the primary vehicle for that disclosure.
Right of Access
You can request a copy of the personal data ATM Jili holds about you at any time. We will respond within a reasonable time frame, typically within 30 days of the request.
Right to Rectification
If any of your personal data held by ATM Jili is inaccurate or outdated, you can request a correction. Some data fields can be updated directly from your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. Some data cannot be deleted while your account is active or legal holds are in place.
Right to Object
You may object to certain types of data processing, including processing for direct marketing purposes. If you no longer wish to receive promotional communications from ATM Jili, you can unsubscribe at any time through your account settings or by contacting support.
Right to Data Portability
You may request that your personal data be provided to you in a structured, commonly used, machine-readable format, or that it be transmitted directly to another controller where technically feasible.
Right to Lodge a Complaint
If you believe your data rights have been violated and ATM Jili has not addressed your concern adequately, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11. Minors and Age Restrictions
ATM Jili is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on the platform, we will immediately suspend the account, delete the associated personal data, and forfeit any balances in accordance with our Terms and Conditions.
Parents and guardians are encouraged to use parental control tools and monitor device usage to prevent minors from accessing online gaming platforms. If you believe a minor has accessed ATM Jili using your account or a falsified identity, please contact us immediately at support@atmjili.best.
12. Updates to This Privacy Policy
ATM Jili may revise this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When significant changes are made, we will notify registered players via email or a prominent in-platform notification before the changes take effect.
The most current version of this policy will always be published at atmjili.best/privacy-policy with the effective date shown at the top. Continued use of the ATM Jili platform after any update constitutes your acceptance of the revised policy.
If you do not agree with any revision to this Privacy Policy, you may request account closure and the deletion of your personal data, subject to any legal retention requirements that prevent immediate deletion.
13. Contact Our Data Privacy Team
If you have any questions about this Privacy Policy, want to exercise any of your data subject rights, or need to report a privacy concern, please reach out to us:
- Email: support@atmjili.best
- Live Chat: Available 24/7 through the ATM Jili platform once logged in.
- Subject line for data requests: Please write "Data Privacy Request" in your email subject for faster routing to the right team.
We will acknowledge your request within 48 hours and aim to fully respond within 30 calendar days. For complex requests involving large volumes of data or legal review, we will keep you informed of the timeline.
Salamat for trusting ATM Jili with your information. We take that responsibility seriously and will continue working to keep your data secure and your rights respected.